> For the complete documentation index, see [llms.txt](https://smart-shift.gitbook.io/smart-shift/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://smart-shift.gitbook.io/smart-shift/privacy-and-data-protection-policy.md). # Privacy and Data Protection Policy Welcome to smart-shift, a leading liquidity advisory company specializing in digital assets and a subsidiary of SMART-compliance GmbH. At smart-shift, we are dedicated to safeguarding your privacy and ensuring the secure handling of your personal data. This Privacy and Data Policy (this “Policy”) outlines how we collect, use, and protect your information in accordance with applicable data protection laws and regulations. By using our website and our services, you (a) acknowledge that you have the right, capacity and authority to accept this Policy; (b) acknowledge that you have read and understand this Policy; (c) consent to the policies and practices outlined in this Policy and (d) agree that your personal data will be handled as described in this Policy. ## 1. Collection and Use of Personal Data We collect personal data, such as your name, contact details, and IP address, when you interact with our website or communicate with us. This information is utilized to provide you with our consultancy services, improve our website functionality, communicate with you effectively and for other business purposes permitted by law or necessary to fulfill our legal obligations. ## 2. Third-Party Services We may engage third-party services, such as analytics platforms, to provide content and analyse website traffic. These services may involve the transfer of your data to third parties. By using our website, you consent to such transfers. ## 3. Data Security We employ industry-standard security measures to protect your data from unauthorized access, misuse, or loss. This includes encryption and access controls. Your privacy and security are paramount to us. ## 4. Data Retention We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, it is securely deleted or anonymized. ## 5. Your Rights You have the right to access, correct, or delete your personal data. For any inquiries or requests regarding your data, please contact us at . We are committed to promptly addressing your concerns. However, there may be circumstances in which we are unable to accommodate a request to access, correct, or delete your personal data, such circumstances may include the need to retain information to comply with applicable laws and compliance with civil, criminal, or regulatory inquiries, investigations, subpoenas, or summons by relevant authorities. ## 6. Information Purposes Only Any content provided on our website is for informational purposes only and should not be considered as an advertisement, recommendation, offer, or solicitation. It does not constitute legal, accounting, tax advice, or investment strategy suitable for the user. ## 7. International Data Transfers Your data may be transferred to third-party providers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data when transferred internationally. ## 8. Applicable Laws and Jurisdiction This Policy and all matters arising from it are governed by the substantial laws of Switzerland, excluding its conflict of law provisions. Any disputes shall be submitted to the competent courts of the Canton of Zug, Switzerland. ## 9. Updates to this Policy We may update this Policy periodically to reflect changes in our data processing practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Policy periodically. ## 10. Contact Us If you have any questions or concerns about this Policy or our data protection practices, please don't hesitate to contact us at . Thank you for entrusting us with your personal data. We are dedicated to upholding the highest standards of privacy and data protection. \ \ \ \ \ \ \ \ \ \
--- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://smart-shift.gitbook.io/smart-shift/privacy-and-data-protection-policy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.